BESPOKE ORDERS

If you find a piece of jewellery online that you would like but have a preference as to how you would prefer yours, please let me know. Perhaps it is a simple difference, for example, you may like a necklace made to a slightly different length. Changes of this nature are welcome as I like to custom make things to get them right for you. Please proceed with the purchase and during check out there is an opportunity to detail any specifications that you have. I will confirm that it is possible and then the order will act like any other ‘handmade to order’ item. I will make it to your specifications and dispatch it within 4 weeks from confirmation and payment of the order.

You may want more unique changes, or a combination of changes, or you may want different papers to the ones used online, or you may have your own papers, just contact me before purchasing and I will confirm it with you. Have you read my ‘Paper Samples’ guide?

If I am adding more materials and/or time to the original design, please be aware that there may be a slight difference in price, but I can confirm that before going ahead.

I often make bespoke pieces using a different combination of elements than any I currently have in stock. Let me know the elements you prefer and I will let you know if it will work! I can send you drawings of options for you to choose from if you are unsure. Once you are happy with design and confirmed that you would like to go ahead I will confirm the details and email you an invoice. I take a deposit of half of the final cost before work commences, the remainder is paid once the work is completed and prior to delivering the item.

Wanting something even more bespoke?! Using my collection online as a starting point I am also very happy to create something totally bespoke for you. My work suits being made to for the individual and I am happy to consider using your own treasures, perhaps you have papers from a loved one and want to make a memory necklace or brooch. Or you may have other old small objects that you would like to have incorporated in the new piece, just let me know. If you have a budget, or a gift certificate, I can work to that too.

There are no refunds or exchanges on bespoke items so I like to make sure you are happy with the design before going ahead. If there is a genuine mistake on my part I will work on resolving it to no extra cost. You are welcome where possible to visit my studio and see samples of my work whilst discussing options. You are also welcome to visit during the making process to make sure it is going as planned.

For more information, please get in touch